Case study

Doorpac - end-to-end sales, manufacturing and logistics platform

A full-featured ERP running a door and frame manufacturing business - from quoting and door specification through to job scheduling on the shop floor, dispatch, and accounts payable, with Xero and Shopify seamlessly integrated.

Doorpac workshop - specialty door fabrication

Doorpac job management - line items, pricing and production status

Doorpac job editor - door and frame configuration with live pricing

Doorpac drawings module - automated drawing generation and label printing

The business

Doorpac manufactures speciality doors and frames for the construction market, as well as managing its own distribution. They needed a single platform to replace a patchwork of custom order forms, spreadsheets and disconnected systems - one that could keep up with the growing business and production facility, while giving the office real-time visibility into jobs, delivery scheduling and stock levels.

The challenge

Speciality door manufacturing requires a host of detailed manufacturing processes - every job can contain a mix of doors, frames and accessories, each with their own configuration, pricing rules and production paths. On top of that, deliveries are managed internally, invoices arrive from dozens of suppliers, and the whole system has to stay in sync with Xero for accounting and Shopify for online orders.

The existing setup was fragile, data was duplicated across tools, and reporting meant re-entering the same information multiple times.

What we built

Manufacturing job management covering doors, frames and accessories
Door designs, pricing rules, automated drawing generation and label printing
Dispatch management for the in-house delivery fleet
Purchase orders, materials management and full accounts payable
Live sync with their accounting system - no double-entry, no month-end surprises
Online store integration so stock levels and pricing stay consistent everywhere
Centralised dashboards, issue tracking and stock management
Internal AI-powered knowledge base

The result

Doorpac now runs on a single platform that grows with them. The workshop, office and delivery team share the same live view of every job - from first quote through to final invoice - and the system keeps getting better as we add to it year after year.

In their words

"Genesis has been a game changer for us. Not only is it now far more efficient for us to process, track and manage jobs from start to finish, the automated door drawings and manufacturing specifications have significantly reduced the room for error. During the early stages of liaising with Nick, he took the time to deep-dive into our existing systems and processes to gain an understanding of our business and what we required. This gave us confidence that the solution being offered would be right on point, and Genesis certainly delivered! If the standard, off-the-shelf systems simply aren't delivering, then this is for you!" - Carl Trimmer